Privacy Policy – The Clyn Holiday Lets

1. Who We Are  
The Clyn Holiday Lets is responsible for your personal data.  
Contact: theclyn.ss@gmail.com

2. What Information We Collect  
We may collect the following:  
– Name  
– Email address  
– Telephone number  
– Booking details  
– Payment information (processed securely via third-party providers where applicable)

3. How We Use Your Information  
We use your information to:  
– Manage and confirm bookings  
– Communicate with you during your stay  
– Meet legal and tax obligations  

4. Legal Basis for Processing  
We process your data based on:  
– Contract (to fulfil your booking)  
– Legitimate interest (running our business)  
– Legal obligations (financial records)

5. Data Sharing  
We do not sell your data. We may share it with:  
– Payment providers  
– Booking platforms (if used)  
– Service providers necessary to operate the business  

6. Data Storage & Security  
Your data is stored securely and only kept for as long as necessary for business and legal purposes.

7. Your Rights  
You have the right to:  
– Request access to your data  
– Request correction or deletion  
– Withdraw consent where applicable  

To exercise your rights, contact us at theclyn.ss@gmail.com.

8. Cookies  
Our website may use cookies to improve functionality and user experience. You can control cookies through your browser settings.

9. Updates  
This policy may be updated from time to time.

TERMS OF USE :

Terms of Use & Booking Terms – The Clyn Holiday Lets

1. About Us  
This website is operated by The Clyn Holiday Lets. By using this website or making a booking, you agree to the terms set out below.

2. Website Use  
All information on this website is provided in good faith. We aim to ensure accuracy, but details (including pricing and availability) may change without notice.

3. Bookings  
– All bookings are subject to availability and confirmation.  
– A deposit is required to secure your booking.  
– The remaining balance must be paid prior to arrival (typically 4–6 weeks before your stay).  
– A booking is only confirmed once payment has been received.

4. Pricing  
Prices are shown in GBP (£) and may be updated at any time. Confirmed bookings will not be affected by price changes.

5. Cancellations  
– Deposits are non-refundable unless otherwise agreed.  
– Cancellations made within [insert timeframe, e.g. 30 days] of arrival may be charged in full.  
– We strongly recommend that guests take out travel insurance.

6. Guest Responsibilities  
– Guests must take reasonable care of the property and its contents.  
– Any damage or breakages must be reported.  
– The number of guests must not exceed the agreed occupancy.  
– The property must not be used for parties or events without prior permission.

7. Liability  
We are not responsible for:  
– Loss or damage to personal belongings  
– Injury unless caused by proven negligence  
– Events beyond our control (including weather, power outages, or service interruptions)

8. Access  
We reserve the right to access the property if necessary for maintenance, inspection, or emergencies. Where possible, notice will be given.

9. Governing Law  
These terms are governed by the laws of England and Wales.

10. Contact  
For any queries, please contact us at:  
Email: theclyn.ss@gmail.com
Phone: 01597 810120